Order Process

Ordering and Payment

Simply click on the item you would like and the item will be added to your shopping basket. You can then adjust the quantity you desire. Postage costs will be added at the end and are based on weight/volume and shipping method.

Regret no cheques.

You can pa via Internet Transfer into my bank account:

NEDBANK

Account Holder:  SE Wentzel
Bank : Nedbank Limited
Branch: Shelly Beach
Account no: 1397081244
Branch code: 13972800 
Type: Current Account Cheque

Universal code 198765

FNB

Account Holder:  SE Wentzel
Bank : First National Bank
Branch: Shelly Beach
Account no: 62385688670
Branch code: 25065500 
Type: Current Account Cheque

Angel Babies takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

Packaging and postage prices

At Angel Babies I am doing my bit to help the environment by utilizing and recycling all packaging. This means that your goods may not be contained in a brand new box, but all of my packaging is clean and fit for reuse. I take pride in ensuring that you will be delighted from the moment you open the box. Because we all hate paying P&P, we have tried to make my delivery charges as fair as possible. Therefore I have the following structure. I do not hide our delivery charges in the cost of the product and do not make any profit on our delivery charges. Although it is done by value, it is also calculated by weight or volume and is always at cost.

Delivery & Order

From personal experience, I know the anticipation you have once you have placed your order. It’s our aim to ease your pain and ship as soon as possible, even within the same day if possible. But please allow up to 7 business days for delivery by normal post. Some items may, however, be out of stock or special order. In this instance, it may take up to 21 days to deliver your goods.

Orders will not be sent until the payment reflects in my bank account.

Babies made to order can take up to 3 weeks depending on my queue – I do everything in strict rotation. I am the only one working on my babies and stock and my standard is high and consistent with each item.

Within 24 hours of you ordering, I will email you with delivery information and/or tracking no. A signature will be required so please supply a delivery address where someone will be present during the day. All smaller items will be sent normal parcel post and will require collecting from your nearest post office that will require presentation of your ID or driver’s license. If you have an earlier delivery date in mind, please contact me in order to avoid disappointment. Once I dispatch the goods, I cannot be liable for any delay by post and to this extent I will not enter into any compensation agreement due to the late delivery of any item.

Please note that we currently only deliver within SA only. I am happy to accept overseas orders, please contact me for a price on postage and packaging and prices depend on weight and destination.

Customers who require delivery for a certain date should phone me to ensure this is possible.

Cancellations

You have the legal right to cancel your order within 7 working days of receiving the goods under the distance selling regulations. However, returning the goods to me in the condition they were dispatched is your responsibility and I will either refund or exchange them.

Returns Policy

Customer Satisfaction is important to me and I hope that you will be happy with your purchase. If you are not satisfied, you can return items to me within 7 days, unused and in its original packaging, for an exchange or refund. Return postage costs will only be refunded if the item was faulty. Items made to your own specifications cannot be refunded. My guarantee is in addition to your statutory rights. Please contact me for the correct address at which to return the item to. I do not accept responsibility for postage of returned goods. However, in case you are sent a faulty item, I will reimburse you. I can only accept products that are not torn, used or altered. You are entitled to a full product refund if goods are sent within 7 working days of receipt.

Data Privacy

At Angel Babies your privacy is my priority. I am committed to protecting your privacy at all times, in all situations. The information I collect about you when you order is used to process your orders and to provide a more personalized experience on my site. Angel Babies will not share data with any third party or other company to be used to perform statistical analysis.

Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will never be sold, given, rented or traded to others for purposes other than order fulfillment. Your demographic information (gender, date of birth etc) will be used for several security purposes to ensure you are who you say you are and are in fact paying with your credit cards and not someone using your stolen credit cards.

I take your personal information very seriously. The information and ID is password protected and my web security is reviewed on a monthly basis. Customer information is kept strictly confidential on secure encrypted servers. Angel Babies does not retain credit card information and I do not and will not pass your details on to any third party.

I abide by the requirements of the Data Protection Act of 1998.

Angel Babies shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569

Disclaimer

Whilst reasonable care is taken to ensure that the information contained on this web site is accurate, I cannot guarantee its accuracy and I reserve the right to change the information on this web site (including these terms and conditions) at any time without notice. You must check these terms and conditions for changes each time you intend to use this web site.

Angel Babies  provides this web site on an “as is” basis and makes no representations or warranties of any kind with respect to this web site or the content contained on it (including any text, graphics, advertisements, links or other item) and disclaims all such representations and warranties. In addition, neither me nor any other contributor to this web site make any representation or gives any warranty, condition, undertaking or term either express or implied as to the condition, quality, performance, accuracy, suitability, fitness for purpose, completeness, or freedom from viruses of the content contained on this web site or that such content will be accurate, up to date, uninterrupted or error free.

Nothing on this web site shall be regarded or taken as financial advice. The information contained on this web site is not an invitation to invest in shares of Angel Babies and may not be relied upon in connection with any investment decision.

Indemnity

YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR THE USE TO WHICH YOU PUT THIS WEB SITE AND ALL THE RESULTS AND INFORMATION YOU OBTAIN FROM IT AND THAT ALL WARRANTIES, CONDITIONS, UNDERTAKINGS, REPRESENTATIONS AND TERMS WHETHER EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to this web site hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use this web site.

Copyright And Trade Marks

The copyright in this web site belongs to Angel Babies. You may not make a permanent copy of or reproduce this web site in any form. You may not reproduce or incorporate this web site into any other web site. You may only print, display or download temporary copies of the content to your computer for your own personal non-commercial use. You may not link to this site or frame it without the express consent of Angel Babies

Interruptions And Omissions In This Service

Whilst I take every care to ensure that the standard of this web site remains high and to maintain the continuity of it, the Internet is not always a stable medium, and errors, omissions, interruptions of service and delays may occur at any time. As a result, I do not accept any ongoing obligation or responsibility to operate this web site (or any particular part of it).

Invalidity

If any part of our terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

Links

This web site contains links to third party web sites over which Angel Babies has no control. Angel Babies assumes no responsibility for the content of third party web sites or for any losses which may arise out of use of a third party web site. The presence of a link to a third party does not necessarily mean that Angel Babies endorses that site or has any association with the proprietor of that web site.

Country of domicile

This website is governed by the laws of South Africa and ABC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 21 Winston Rd, Uvongo, KZN.

Variation

Angel Babies may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Angel Babies contact details

Albie Wentzel
Tel: 039 317 3982
Fax 086 670 9181
Email:  info@angelbabies.co.za

Company information

This website is run by Angel Babies based in South Africa with and Albie Wentzel is the owner of the company